Privacy Policy

At NexusCapitals, we understand the importance of maintaining your privacy and protecting your personal and financial information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website NexusCapitals or engage with us through our investment services. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services. The types of information we collect include:

1.1 Personal Information

This includes data that can be used to identify or contact you, such as:

1. Identification Information: Name, date of birth, Social Security Number, driver’s license number, or other government-issued ID numbers.
2. Contact Information: Address, email address, telephone number, and other similar contact data.
3. Account Information: Account numbers, login credentials, and other details related to your accounts with us.
4. Investment Information: Information related to your investment profile, including investment objectives, risk tolerance, financial goals, and investment history.

1.2 Financial Information

We may collect financial information necessary for providing our services, such as:

1. Banking Information: Bank account details, routing numbers, and credit/debit card information.
2. Transaction Information: Details about transactions executed through our services, including purchase amounts, securities traded, and account balances.
3. Tax Information: Information required to fulfill tax reporting obligations, such as income and deductions.

1.3 Technical Information

We automatically collect certain technical information when you visit our website, including:

1. Device Information: Information about the device you use to access our website, including IP address, browser type, operating system, device identifiers, and network information.
2. Usage Information: Data regarding your interactions with our website, such as pages viewed, links clicked, and the duration of your visits.
3. Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies used to track your activities on our website.

2. How We Use Your Information

We use your information for a variety of purposes to operate our business and provide you with the best possible service. These include:

2.1 Providing and Managing Services

1. Account Management: Creating and managing your accounts with us, processing transactions, and providing customer support.
2. Investment Advice: Offering personalized investment advice, asset allocation strategies, and portfolio management services.
3. Transaction Processing: Facilitating purchases, sales, and other financial transactions on your behalf.
4. Client Communication: Sending you service-related communications, including account statements, transaction confirmations, and notifications.

2.2 Improving and Personalizing Services

1. User Experience: Analyzing your interactions with our services to enhance your experience and tailor our services to your preferences.
2. Product Development: Using data insights to develop new products and services or improve existing ones.
3. Marketing and Promotions: Providing you with information about new products, promotions, and other opportunities that may be of interest to you, unless you opt out of such communications.

2.3 Compliance and Legal Obligations

1. Regulatory Reporting: Complying with legal, regulatory, and audit requirements, including reporting to financial and regulatory authorities.
2. Fraud Prevention: Detecting, preventing, and responding to fraud, security breaches, and other illegal activities.
3. Legal Defense: Protecting our rights and interests in the event of legal disputes, including enforcing our terms and conditions.

3. Information Sharing and Disclosure

We respect your privacy and are committed to keeping your personal information confidential. However, there are certain circumstances where we may share your information with third parties:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

1. Payment Processors: To facilitate transactions and manage billing processes.
2. Data Storage Providers: For secure data storage and management.
3. IT Service Providers: To maintain and support our information systems and website infrastructure.
4. Marketing Partners: To assist with marketing, research, and promotional efforts.

All third-party service providers are contractually obligated to protect your information and only use it for the purposes specified by us.

3.2 Affiliates

We may share your information with our affiliates and subsidiaries for business purposes, including:

1. Shared Services: To provide you with integrated services across different parts of our business.
2. Cross-Marketing: To offer you products and services from other parts of our business that may be of interest to you.

3.3 Business Transfers

In the event that we undergo a business transition, such as a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

3.4 Legal and Regulatory Disclosures

We may disclose your information when required by law, regulation, or legal process, including:

1. Law Enforcement: To cooperate with law enforcement agencies in response to lawful requests or court orders.
2. Regulatory Compliance: To fulfill our obligations to regulatory authorities, including financial and securities regulators.
3. Litigation: To defend against claims or legal actions and to enforce our rights under contracts and agreements.

4. Data Security

We take the security of your personal and financial information seriously and employ a variety of measures to protect it from unauthorized access, use, or disclosure:

4.1 Security Measures

1. Encryption: We use encryption technologies to protect sensitive information, such as financial data, both during transmission and at rest.
2. Access Controls: We implement strict access controls to limit access to your information to authorized personnel only.
3. Monitoring: Our systems are continuously monitored for potential security threats, and we regularly update our security protocols to address new risks.

4.2 Incident Response

In the event of a data breach or security incident, we have procedures in place to respond promptly and mitigate any potential harm. We will notify you as required by applicable laws and regulations if your information has been compromised.

5. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information. We are committed to respecting these rights and providing you with the means to exercise them:

5.1 Access and Correction

1. Right to Access: You have the right to request a copy of the personal information we hold about you.
2. Right to Correction: If you believe that any of your information is inaccurate or incomplete, you have the right to request that we correct it.

5.2 Data Portability

1. Right to Portability: You may request that we transfer your personal information to another service provider in a structured, commonly used, and machine-readable format.

5.3 Deletion

1. Right to Deletion: You may request that we delete your personal information, subject to certain exceptions, such as our need to comply with legal obligations or resolve disputes.

5.4 Opt-Out of Marketing

1. Right to Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.

5.5 Withdrawal of Consent

1. Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and gather information about how you interact with our services:

6.1 Types of Cookies

1. Essential Cookies: Necessary for the operation of our website and services, enabling you to navigate and use essential features.
2. Performance Cookies: Collect information about how visitors use our website, such as which pages are visited most often, to improve the performance of our services.
3. Functional Cookies: Allow our website to remember choices you make (such as your language preference) and provide enhanced, personalized features.
4. Targeting Cookies: Used to deliver content and advertisements that are relevant to your interests, based on your browsing behavior.

6.2 Managing Cookies

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may limit your ability to use certain features of our website.

7. International Data Transfers

As a global company, we may transfer your personal information to countries outside of your jurisdiction, including countries that may not provide the same level of data protection as your home country. When we transfer your data internationally, we will take appropriate steps to ensure that it is protected in accordance with this Privacy Policy and applicable laws.

7.1 EU-U.S. Data Transfers

For individuals in the European Union, we comply with the General Data Protection Regulation (GDPR) by implementing appropriate safeguards, such as Standard Contractual Clauses, to ensure that your personal data is protected during cross-border transfers.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal information from a minor, we will take steps to delete that information as soon as possible.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to such third-party websites, and we encourage you to review the privacy policies of those sites before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we make changes, we will update the “Effective Date” at the top of this page and provide notice of any significant changes by posting a notice on our website or by directly communicating with you. Your continued use of our services after the effective date of the updated policy constitutes your acceptance of the revised

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us below;

By written notice: Data Protection, NexusCapitals Holdings Ltd 1337 Kings Hwy #7 Shreveport, LA 71103
By email: Info@nexuscapitals.io

We are committed to working with you to resolve any concerns you may have about your privacy and the use of your personal information.